Lifetime Warranty from Texas Precision Optics Inc
Texas Precision Optics Inc quality, durability, and reliable products, which are warranted against manufacturing defects in materials and workmanship for the lifetime.
What is not covered
This warranty does not cover a defect resulting from abuse, misuse, neglect or any use not in conformity with the printed directions or commonly intended application of the product. Also, the warranty will not apply to damage caused by unauthorized alteration, modification or repair of the product.
What we will do
We will, at our discretion, repair or replace any product that proves to be defective in material or workmanship. If your product is no longer being manufactured or is out of stock, we may replace your product with a comparable or improved product at our option.
How to obtain warranty service
To obtain warranty service, please return the product using the following procedures:
- Contact Texas Precision Optics Inc Customer Support for specific return and shipping instructions by Live Chat, email or by telephone as follows:
Please use Live Chat on our website
Telephone: 214-730-0083 between the hours of 10:30 am–5:30 pm EST Monday through Friday
Remember to have following information ready before contacting us: Scope model, Serial number, where you purchased your product, detailed explanation of how it broke, your home address and your home phone number.
- Prepare $25 check or money order in the package. We will charge $25 for the processing fee and return shipping cost.
- Label and ship the product, freight prepaid, to the address provided by Texas Precision Optics Inc.
- 4. Place any necessary return authorization number prominently on the outside of the return packaging. Return packaging not bearing a return authorization number where required may be refused.
NOTE: Texas Precision Optics Inc shall not be liable for pay shipping, insurance or transportation charges from you to us, or any import fees, duties and taxes.